Support

You are recommended to calibrate your breathalyser every 6 months regardless of the number of uses. This is to maintain its accuracy and prolong its lifespan. Additionally, regular calibration can extend the warranty of your breathalyser under the Andatech Guarantee.

Yes, you can manually book your breathalyser calibration on Caltrace. However, we highly recommend that you check out our calibration management plans that can save you time and money compared to regular calibrations.

1. Pack your breathalyser securely in a padded parcel bag or box after removing all its accessories.
2. Print and attach the return label that you received through email. 
3. Drop your breathalyser off over an Australia Post counter and get a lodgement receipt.
4. Wait for your breathalyser to be calibrated and mailed back to you.

Yes! Your Andatech breathalyser is entitled to the guarantee if calibrated every 6 months.

Learn more about the Andatech Guarantee.

Yes! We provide online training for Andatech Surety and Prodigy S. If you have questions on using other breathalysers, you can get in touch with our Support team.

Yes, we offer trade-in deals for breathalysers. You can trade-in your old breathalyser of any brand and condition, to a brand new one from us at a special price.

Check out our breathalyser trade-in page for the latest offers.