Keep every device audit-ready. Andatech's Service & Support hub covers the calibration, consumables and Australian-based support that keep a drug and alcohol testing program compliant long after the initial sale.
Book NATA-accredited servicing through Caltrace, Andatech's connected platform for device management — register devices, track service history and reorder consumables like mouthpieces, casings and spare parts from one place, without the paper trail. Need help sooner? Contact Support puts you in touch with the Australian-based team directly, and Warranty & Returns covers the details of Andatech's warranty programs.
Backed by 22+ years as Australia's NATA-accredited drug and alcohol testing specialist, with Australia-wide support for teams of every size. Common questions — calibration frequency, warranty coverage, ordering without a Caltrace account, and support hours — are answered in the FAQ section below.
Not sure which pathway fits your organisation? Tell us about your teams, locations and operating risks, and we'll help map the right starting point.